These Terms govern your use of Cointeller and the products, features, apps, services, technologies, and software we offer, except where we expressly state that separate terms apply.
Last Revised: April 18th, 2021
You may use the Service (or any part thereof) only in accordance with the terms and conditions listed hereunder.
The software you are about to use functions as a free digital wallet.
IF YOU LOSE ACCESS TO YOUR COINTELLER WALLET PASSPHRASE AND/OR PASSWORD, YOU ACKNOWLEDGE AND AGREE THAT ANY CRYPTOCURRENCY YOU HAVE ASSOCIATED WITH THAT COINTELLER WALLET WILL BECOME INACCESSIBLE.
All transaction requests are irreversible.
The software does not constitute an account where Cointeller or other third parties serve as financial intermediaries or custodians of your cryptocurrency.
While the software has undergone beta testing and continues to be improved by feedback from the open-source user and developer community, we cannot guarantee that there will be no bugs in the software.
You acknowledge that your use of this software is at your own discretion and in compliance with all applicable laws in your jurisdiction.
You are responsible for safekeeping your passwords, private key pairs, PINs and any other codes you use to access the software.
The authors of the software, employees and affiliates of Cointeller, and copyright holders cannot retrieve your private keys or passwords if you lose or forget them and cannot guarantee transaction confirmation as they do not have control over the cryptocurrency networks.
To the fullest extent permitted by law, this software is provided “as is” and no representations or warranties can be made of any kind, express or implied, including but not limited to the warranties of merchantability, fitness or a particular purpose and noninfringement
You assume any and all risks associated with the use of the software. In no event shall the authors of the software, employees and affiliates of Cointeller, or copyright holders be held liable for any claim, damages or other liability, whether in an action of contract, tort, or otherwise, arising from, out of or in connection with the software.
We reserve the right to modify this disclaimer from time to time.
I affirm that I have read, understood, and agree with these terms.
1. Acceptance of the Terms
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE THE SERVICE.
The Service is not allowed for use by individuals who are under the age of eighteen (18) years old (see Section 7 below).
2. The Service enables its registered Users to place crypto deposits and transfer payments to certain third parties, including Cryptocurrency exchange, marketplace and brokerage services carrying the Service (collectively – the “Exchange(s)”).
By accepting these Terms, you represent that any and all information you provide us through the Service is true and accurate. Any false or fraudulent information and/or use of Service is prohibited.
PLEASE READ CAREFULLY: YOU HEREBY ACKNOWLEDGE AND AGREE THAT THE SERVICE IS INTENDED FOR PLACING DEPOSITS AND TRANSFERRING PAYMENTS TO CERTAIN THIRD PARTIES, INCLUDING EXCHANGE(S), FOR WHATEVER REASON, INCLUDING FOR THE PURCHASE OF CERTAIN CRYPTOCURRENCY, DERIVATIVES AND/OR RELATED PRODUCTS AND SERVICES. COINTELLER IS NOT THE OPERATOR OF SUCH EXCHANGE(S), NOR IS IT THE PROVIDER OF ANY GOODS OR SERVICES (INCLUDING CRYPTOCURRENCY) NOT EXPLICITLY DETERMINED TO BE PROVIDED BY IT HEREUNDER.
COINTELLER IS NOT IN ANY WAY RESPONSIBLE FOR THE CONDUCT OR BEHAVIOR OF ANY EXCHANGE OR OTHER THIRD-PARTY SERVICES (AS DEFINED HEREUNDER) OR ANY USERS THEREOF AND/OR OF THE SERVICE, NOR IS IT RESPONSIBLE OR INVOLVED IN ANY WAY WITH ANY TRANSACTION OR TRANSFER OF ANY RIGHT TO, OR LEGAL OWNERSHIP OF, ANY CRYPTOCURRENCY WHATSOEVER. COINTELLER SHALL NOT BE RESPONSIBLE NOR LIABLE FOR ANY DAMAGE OR LOSS THAT MAY RESULT FROM YOUR OR ANY OTHER USERS’ USE OF THE SERVICE, ANY EXCHANGES AND/OR THIRD-PARTY SERVICES, AND/OR FOR ANY SUBSEQUENT USE OF ANY MONEYS DEPOSITED AND/OR TRANSFERRED BY YOU THROUGH THE SERVICE, INCLUDING WITH RESPECT TO ANY CRYPTOCURRENCY OR OTHER THIRD-PARTY SERVICE’S GOODS OR SERVICES., OR FOR ANY THIRD-PARTY CONTENT DISPLAYED, MAINTAINED, TRANSMITTED OR LINKED BY OR IN CONNECTION WITH THE SERVICE.
COINTELLER DOES NOT IN ANY WAY ENDORSE ANY APPLICATION, PRODUCT, GOOD, SERVICE OR ADVERTISEMENT WHICH MAY BE MENTIONED OR OTHERWISE PRESENTED OR LINKED ON, THROUGH AND/OR IN CONNECTION WITH THE SERVICE, INCLUDING FOR ANY EXCHANGE, THIRD-PARTY SERVICES AND/OR CRYPTOCURRENCY.
Cointeller will not be responsible for the content, exchange rate, quality, reliability, usability, or the level of service provided by the Exchange and will not be liable for any damages or losses whatsoever arising from or in connection with the use or inability to use any goods or services offered by and/or through the Exchange, including by other Users of the Service.
YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.
3. User Representations and Undertakings Your use of the Service (or any part thereof) is dependent on the fact that you hereby represent and warrant that:
3.1. The execution of the Terms does not and will not violate any other agreement to which you are bound or any law, rule, regulation, order or judgment to which you are subject;
3.2. You will not infringe or violate any of the Terms;
3.3. You possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the Service in accordance with these Terms, and to fully perform your obligations hereunder;
3.4. If you connect to, access or use the Service on behalf of an entity or any third party, you represent and warrant that you are duly authorized under any applicable law to represent such entity or third party in connection with these Terms and to commit it to be bound by these Terms, and hereby make all representations and warranties herein on both your and its behalf;
3.5. You possess the knowledge and judgment necessary to decide whether to use the Service or otherwise engage with other Users of Service;
3.6. You acknowledge that you are solely responsible for complying with applicable laws regarding use of the Service, or any other interaction and/or transaction you make through or in connection with the Service, including the determination of whether a transaction made through or following your use of the Service complies with the terms of the jurisdictions and laws applicable to you and all other parties of your engagement;
3.7. You will not rely on Cointeller and fully understand that we do not provide any endorsement, support, representation or guarantee regarding the accuracy, reliability, truthfulness, legality or completeness of any goods, services, information or content that may be available to you in connection with the Exchange, including with respect to any Cryptocurrency;
3.8. You will obtain appropriate professional advice (including legal, accounting, commercial and any other advice) to protect your interests before engaging in any matter in which you may benefit from such advice. You acknowledge that there is no professional relationship (including any attorney-client or advisor-advisee relationship) between you and Cointeller or any other Users, unless you and any such User specifically agree otherwise, and that you may not solely or fundamentally rely on any information, content or any features you find on or through the Service; and
3.9. You acknowledge that there are risks in using the Service and/or connecting and/or dealing with other Users and/or any Exchange, through or in connection with Service, and that Cointeller cannot and does not guarantee any specific outcomes from such use, interactions and/or transactions, and you hereby assume all such risks, liabilities and/or harm of any kind arising in connection with and/or resulting from such use, interactions and/or transactions. Such risks may include, among others, misrepresentation of information about and/or by any Exchange(s), goods, services and/or other Users, breach of warranty and/or contract, violation of rights and any consequent claims.
4. Use Restrictions
There are certain conducts which are strictly prohibited on and/or with respect to the Service. Please read the following restrictions carefully. Your failure to comply with the provisions hereunder may result (at Cointeller sole discretion) in the termination of your access to the Service and may also expose you to civil and/or criminal liability.
You may not, whether by yourself or anyone on your behalf:
(i) copy, modify, create derivative works of, adapt, emulate, translate, reverse engineer, compile, decompile or disassemble any portion of the content on the Service, including any information, material and data available on the Service (collectively, the “Content”) in any way, or publicly display, perform, or distribute the Content, without Cointeller prior written consent;
(ii) copy, modify, create derivative works of, reverse engineer, adapt, emulate, translate, reverse engineer, compile, decompile or disassemble the Service (or any part thereof), and/or permit others thereto;
(iii) make any use of the Content on any other website or networked computer environment for any purpose, or replicate or copy the Content without Cointeller prior written consent;
(iv) create a browser or border environment around the Service and/or Content, link, including in-line linking, to elements on the Service, such as images, posters and videos, and/or frame or mirror any part of the Service, unless as expressly permitted hereunder;
(v) interfere with or violate any other User’s right to privacy or other rights, or harvest or collect personally identifiable information about visitors or users of the Service without their express and informed consent, including using any robot, spider, site search or retrieval application, or other manual or automatic device or process to retrieve, index, or data-mine;
(vi) defame, abuse, harass, stalk, threaten and/or violate in any way the legal rights of others;
(vii) use and/or display the Service (or any part thereof) on and/or with respect to any good or service, which in itself and/or which contains any information or content that may be considered as abusive, harassing, threatening, inciting hatred, encouraging or facilitating anti-social behavior, promoting the tobacco industry or the armaments industry, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable, offensive and/or violating in any way the legal rights of others, and/or where presence of the Content or any reference to Cointeller and/or the Service might be perceived as damaging to Cointeller reputation and goodwill or actually bring TokenPay into disrepute;
(viii) transmit, distribute, display or otherwise make available through or in connection with the Service any content, which may infringe third party rights, including Intellectual Property rights and privacy rights, or which may contain any unlawful content;
(ix) impersonate any person or entity or provide false information on the Service, whether directly or indirectly;
(x) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that Cointeller or any third party endorses you, your business, or any statement you make, or present false or inaccurate information about and/or through the Service;
(xi) transmit or otherwise make available in connection with the Service, and/or use the Service to distribute and/or otherwise transmit any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;
(xii) interfere with or disrupt the operation of the Service, or the servers or networks that host the Service or make the Service available, or disobey any requirements, procedures, policies, or regulations of such servers or networks;
(xiii) sell, license, or exploit for any commercial purposes any use of or access to the Content and/or Service;
(xiv) use the Service for and/or in connection with any form of spam, unsolicited mail or similar conduct;
(xv) create a database by systematically downloading and storing all or any of the Content, or forward any data generated from the Service without the prior written consent of Cointeller;
(xvi) bypass any measures which may be used to prevent or restrict access to the Service and/or certain functionalities therein;
(xvii) use the Content and/or the Service for any illegal, immoral or unauthorized purpose;
(xviii) use the Service and/or the Content for non-personal or commercial purposes without Cointeller prior express written authorization; or
(xix) infringe or violate any of these Terms.
6. Intellectual Property
The Service (including the Site and Platform), the Content, Cointeller proprietary software and any and all intellectual property rights pertaining thereto, including, without limitation, inventions, patents and patent applications, trademarks, trade names, logos, copyrightable materials, graphics, text, images, designs (including the “look and feel” of the Service and any part thereof), specifications, methods, procedures, information, know-how, algorithms, data, technical data, interactive features, source and object code, files, interface, GUI and trade secrets, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), are owned and/or licensed to Cointeller, and are subject to copyright and other applicable intellectual property rights under Curacao laws, foreign laws and international conventions. You may not copy, distribute, display, execute publicly, make available to the public, emulate, reduce to human-readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to Cointeller proprietary rights, including Cointeller Intellectual Property, either by yourself or by anyone on your behalf, in any way or by any means, unless expressly permitted in the Terms.
Cointeller and all logos and other proprietary identifiers used by Cointeller in connection with the Service (“Cointeller Trademarks”) are all trademarks and/or trade names of Cointeller, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on or with respect to the Service, including on or in connection with the Exchange, belong to their respective owners (“Third Party Marks”). No right, license, or interest to Cointeller Trademarks and/or to the Third-Party Marks is granted hereunder, and you agree that no such right, license, or interest shall be asserted by you with respect to Cointeller Trademarks or the Third-Party Marks and therefore you will avoid using any of those marks, unless expressly permitted herein.
You are hereby prohibited from removing or deleting any and all copyright notices, restrictions and signs indicating proprietary rights of Cointeller and/or its licensors, including copyright mark [©] or trademark [® or ™] contained in or accompanying the Service, and you represent and warrant that you will abide by all applicable laws in this respect. You are further prohibited from using, diluting or staining any name, mark or logo that is identical, or confusingly similar to any of Cointeller marks and logos, whether registered or not.
8. Third-Party Services
The Service may be available on and/or linked to through certain third-party Exchanges, websites and other third-party services (collectively, “Third Party Services”). Such Third-Party Services are independent from the Service. You hereby acknowledge that Cointeller has no control over such Third-Party Services, and further acknowledge and agree that Cointeller is not responsible for the availability of Third Party Services, and does not endorse and is not responsible or liable for any goods, services, content, advertisements, products, or any materials available on and/or through such Third-Party Services.
8.3. In addition, we may transfer any Non-Personal Information provided by you through your use of the services on our website to the Third Party Service Provider in order to allow the Third Party Service Provider to perform preliminary examinations of Non-personal Information for the purpose of determining if you are qualified to use the services of such Third Party Service Provider (including the history of your transactions on the website which will be provided without any identifying information and solely for the purpose of performing the preliminary examinations).
8.4. By accepting these terms, you represent that any and all information you provide us is true and accurate. Any false or fraudulent information and/or use of the services rendered to you is prohibited.
8.5. You are not obligated by law to provide us and/or the Third-Party Service Provider with any Personal Information. You hereby acknowledge and agree that you are providing us and/or the Third-Party Service Provider with Personal Information at his/her own free will, for the purposes of rendering the Services.
The Service’s availability and functionality depend on a range of factors, such as communication networks, software, hardware, Cointeller service providers and contractors, and such Third-Party Services carrying the Service. Cointeller does not warrant or guarantee that the Service will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access error-free.
10. Changes to the Service
Cointeller reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently, the Service (or any part thereof) without notice, at any time. In addition, you hereby acknowledge that the Content available through the Service may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that Cointeller shall not be liable to you or to any third party for any modification, suspension, error, malfunction or discontinuance of the Service (or any part thereof).
11. Disclaimer and Warranties
COINTELLER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, THE INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OR OPERATION OF THE SERVICE (OR ANY PART THEREOF).
THE SERVICE (AND ANY PART THEREOF), INCLUDING WITHOUT LIMITATION ANY CONTENT, DATA AND INFORMATION RELATED THERETO, ARE PROVIDED ON AN “AS IS” BASIS AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, INCLUDING WITHOUT LIMITATION, THE QUALITY OF PRODUCTS AND SERVICES PROVIDED BY USERS, THIRD PARTY SERVICES AND/OR EXCHANGES.
COINTELLER AND ITS AFFILIATES, INCLUDING ANY OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES AND OTHER AFFILIATES (COLLECTIVELY, “SIMPLEXCC AFFILIATES”), JOINTLY AND SEVERALLY, DISCLAIM AND MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE USABILITY, ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, SUITABILITY, COMPLETENESS, TRUTHFULNESS, USEFULNESS, OR EFFECTIVENESS OF ANY CONTENT, DATA, RESULTS, OR OTHER INFORMATION OBTAINED OR GENERATED BY SIMPLEXCC AND/OR ANY USER RELATED TO YOUR OR ANY USER’S USE OF THE SERVICE.
COINTELLER DOES NOT ENDORSE ANY ENTITY, PRODUCT OR SERVICE MENTIONED ON THE SERVICE OR MADE AVAILABLE IN CONNECTION WITH THE SERVICE, INCLUDING ANY THIRD-PARTY SERVICES AND/OR ANY EXCHANGES USING THE SERVICE.
COINTELLER DOES NOT WARRANT THAT THE OPERATION OF THE SERVICE IS OR WILL BE SECURE, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERROR, OR FREE OF VIRUSES, WORMS, OTHER HARMFUL COMPONENTS, OR OTHER PROGRAM LIMITATIONS. SIMPLEXCC MAY, AT ITS SOLE DISCRETION AND WITHOUT AN OBLIGATION TO DO SO, CORRECT, MODIFY, AMEND, ENHANCE, IMPROVE AND MAKE ANY OTHER CHANGES TO THE SERVICE AT ANY TIME OR TO DISCONTINUE DISPLAYING OR PROVIDING ANY CONTENT OR FEATURES WITHOUT ANY NOTICE TO YOU.
YOU AGREE AND ACKNOWLEDGE THAT THE USE OF THE SERVICE, INCLUDING THE TRANSFER OF ANY PAYMENT THROUGH THE SERVICE AND/OR YOUR USE OF THE EXCHANGE AND/OR OF ANY CRYPTOCURRENCY FROM THE EXCHANGE, IS ENTIRELY, OR OTHERWISE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AT YOUR OWN RISK.
12. Limitation of Liability
IN NO EVENT SHALL COINTELLER AND/OR ANY OF THE COINTELLER AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM OR ARISING OUT OF THE SERVICE, USE OR INABILITY TO USE THE SERVICE, FAILURE OF THE SERVICE TO PERFORM AS REPRESENTED OR EXPECTED, LOSS OF GOODWILL OR PROFITS, THE PERFORMANCE OR FAILURE OF TOKENPAY TO PERFORM UNDER THESE TERMS, AND OTHER ACT OR OMISSION OF COINTELLER BY ANY OTHER CAUSE WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM THE CONDUCT OF ANY USERS, THIRD-PARTY SERVICES AND/OR EXCHANGES
NO ACTION MAY BE BROUGHT BY YOU FOR ANY BREACH OF THESE TERMS MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION. AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEN SUCH LIMITATIONS ONLY MAY NOT APPLY TO A USER RESIDING IN SUCH STATES.
SUCH LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN AN ACTION OF CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE, TORT, OR OTHERWISE. YOU HEREBY ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AGREED ALLOCATIONS OF RISK CONSTITUTING IN PART THE CONSIDERATION FOR COINTELLER SERVICES TO YOU, AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND EVEN IF COINTELLER AND/OR ANY COINTELLER AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITIES AND/OR DAMAGES.
13. Indemnification and Setoff
You agree to defend, indemnify and hold harmless Cointeller and any Cointeller Affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, fines, late fees, cancellation fees and expenses (including attorney’s fees) arising from: (i) your use of the Service (or any part thereof); (ii) your violation of any term of these Terms; (iii) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party which relates to your use of the Service, including without limitation any damage related to Cryptocurrency purchased and sold by you through an Exchange and in connection with the Service; (iv) your violation of any third party rights; and (v) any charge-back or cancellation of any monetary deposit or payment made by you through the Service.
You further agree that any funds or other assets which you have deposited with an Exchange and/or which you are entitled to from and/or through such Exchange may be set off by either the Exchange and/or Cointeller and used as collateral in order to secure the fulfillment of your obligations herein.
In addition, you hereby agree that any payment to be made by you with respect to the Service which is not made by its due date shall bear interest thereon at the maximum rate permitted by law at the time payment is due, computed from the original due date until paid, and that you shall be liable to pay any payments or fees arising from such delinquent payments.
14. Amendments to the Terms
15.1. These Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between Cointeller and you.
15.2. These Terms, and the rights and remedies provided hereunder, and any and all claims, disputes and controversies arising hereunder or related hereto and/or to the Service, their interpretation, or the breach, termination or validity thereof, the relationships which result from these Terms, or any related transaction shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of Curacao without reference to its conflict-of-laws principles, and shall be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts in Curacao.
15.3. Cointeller may assign its rights and obligations hereunder and/or transfer ownership rights and title in the Service to a third party without your consent or prior notice to you. Your rights and obligations under the Terms are not assignable. Any attempted or actual assignment thereof without Cointeller prior explicit and written consent will be null and void.
15.4. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
15.5. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
15.6. These Terms constitute the entire terms and conditions between you and Cointeller relating to the subject matter herein and supersede any and all prior or contemporaneous agreements, understandings, promises, conditions, negotiations, covenants or representations, whether written or oral, between Cointeller and you, including, without limitation, those made by or between any of our respective representatives, with respect to the Service. You agree that you will make no claim at any time or place that these Terms have been orally altered or modified or otherwise changed by oral communication of any kind or character. You further agree that you are not relying upon any promise, inducement, representation, statement, disclosure or duty of disclosure of Cointeller in entering into these Terms.
15.7. The provisions of the User Representations and Undertakings, Use Restrictions, Intellectual Property, Third Party Services, Availability, Disclaimer and Warranties, Limitation of Liability, Indemnification and General Sections, will survive the termination or expiration of these Terms.
If you have any questions concerning the Terms or the Service, you are welcome to contact us at [email protected] or through the Contact Us option on our website. We will make every effort to reply within a reasonable timeframe (typically within 2-3 business days).
Last updated on April 18, 2021
When you visit the website or use our services or application, we collect information sent to us by your computer, mobile phone, or other access devices. This information may include your IP address, device information including, but not limited to, identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.
When you use our services, we collect information about your activities on our website and we may collect information about your computer or other access devices for fraud prevention purposes.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or services. For example, we may evaluate your computer, mobile phone or other access devices to identify any malicious software or activity that may affect the availability of our services.
Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team.
When you access our website or content or use our application or services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other devices. We use these technologies to:
We also use Local Shared Objects, commonly referred to as “Flash cookies,” to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
How we protect and store personal information
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information by maintaining physical, electronic and procedural safeguards in compliance with applicable regulations.
We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize services, content, and advertising.
How we share personal information with other parties
We may share your personal information with:
We will not sell or rent any of your personal information to third parties for marketing purposes and only share your personal information with third parties as described in this policy.
We will notify you of material changes to this policy by updating the last updated date at the top of this page. It is recommended to visit this page frequently to check for changes.
The amount of startup capital you will need to run your casino depends on several factors. What size bet limits are you going to offer? How many employees are you going to have? What’s your marketing plan? If you want to get started with small limits, aggressively monitor your players and run the business yourself, you should start with at least $10,000. The more money you’re willing to invest, the more money you can potentially make.
The base $995 setup fee includes a white label online casino with sportsbook, with cryptocurrency payment processing through Coinpayments or CoinsPaid (16 cryptocurrencies included with initial setup). Each additional payment method Client wants to enable will incur a $250 fee
All games, including Slots, Virtual Casino, Prematch and Live Sports Betting, Live Casino, and Virtual Sports are charged either a 15% or 20% Provider Fee, based on GGR (GGR is defined as the total amount bet minus the total amount won). Provider Fee is due and paid weekly every Monday. Provider Fees carry a $500 monthly minimum
If you want to market to the USA market, you will need to hold a gaming license within each state you want to operate in. If you do not wish to obtain a gaming license, then no, you will not be able to market to USA players. Our platform automatically blocks USA players from being able to play real money games and bet on sports.
For your protection, wagering limits are set by RGT universally with our proprietary risk algorithm, combining years of data science with gaming intuition.
We can not provide legal advice as to gambling regulations in your jurisdiction. It’s recommended for you to consult with a reputable attorney.
Because you hold all of your funds, you will be invoiced monthly for your hosting, platform, and processing fees. Content fees are due every Monday. You can pay a deposit for your content fees so that your weekly content fee is automatically deducted from this amount, rather than manually paying this amount each Monday.
You maintain custody of your player’s deposits. Using our checkout system, we integrate your accounts with the various supported payment methods. For example, when a player deposits with Bitcoin, that Bitcoin is sent directly to either your CoinPayments or CoinsPaid account.
Absolutely. They’re your players; it’s your business. You can choose which players aren’t a fit for your brand. Our Risk Management department will also advise you when certain players are recognized as “sharp” or unprofitable players.
Yes. You have a built-in affiliate program so you can begin recruiting affiliates to drive traffic and signups to your casino. Since this is your business, you will be responsible for managing the affiliate program, including paying out your affiliates and handling any affiliate support. You control when you pay your affiliates, and what percentage of revenue-sharing commission models you want to pay.
It’s up to you to provide customer support for your players. However, we do offer a complete 24/7 customer service solution, where we provide you fully-trained bilingual (English and Spanish) agents to handle all of your support needs. Contact your Account Manager for more details.
No problem! Your casino comes with a Coinpayments cryptocurrency payment integration. If you want to add other supported payment methods, each additional integration costs $200. If it’s a custom payments integration, there is a $1,500 annual fee that covers the integration and maintenance.
At this time, we accept 16 of the most popular cryptocurrencies.
Your dashboard makes it really simple to approve or deny withdrawals. Because your cashier system is already integrated with CoinPayments, withdrawals are processed through your CoinPayments account as soon as you process each withdrawal.
As you can see in the screenshot below, processing a withdrawal is easy; simply login to the pending withdrawals section of your dashboard and choose which withdrawals to approve or reject. It’s really that simple.
We can’t advise you on legal or financial matters like this. It’s recommended to consult an attorney in your jurisdiction.
This is a turnkey casino operation. You’re buying your own casino and you have to run the business. We provide to you the software, payment processing, hosting, and Risk Management. You have to handle marketing, customer service, paying your players, etc. It’s important to understand that you’re buying a real business. This is not a white label affiliate solution.
Of course. You’ll know exactly who your profitable (and unprofitable) players are. You’ll know how much they deposit and withdraw, what they play and bet on, whether they take bonuses, etc. You have full control over your players. It’s your casino!
The entire liability of RGT to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
We can take care of that for you. We provide logo design and development services for only $200.
We don’t require a license to use our platform, but some game and payment providers do require a license (such as Neteller, Skrill and others). For $7,500, you can get a Curacao gaming license approved and issued in approximately one week.
That’s completely your decision if you wish to set up a company and bank account. We are able to establish corporations at competitive rates in multiple gaming-friendly jurisdictions. Alternatively, we do need to know which entity you will be using for the RGT licensing agreement, which must be executed prior to launch.
Banking can be difficult, but certainly possible with a gaming license. However, if you limit player deposits and withdrawals to just cryptocurrencies, you shouldn’t need a bank account.
Your casino comes installed with 16 different cryptocurrencies in your cashier, through an integration with CoinPayments.com. You will need to create an account at CoinPayments and provide your API key in your dashboard so that your casino can process deposits and withdrawals through CoinPayments. You control the funds at all times.
After you order your casino, your Account Manager will ask you which base currency you want your player deposits, withdrawals, balances and gameplay to be in. We support all the major currencies and mBTC (millibitcoin).
Additionally, we can integrate with several other payment providers for a $200 annual fee (for wallet support and maintenance), including Visa and Mastercard through Moonpay and popular e-wallets like Payeer, Perfect Money, and Skrill.
If you or your jurisdiction requires it, it’s your responsibility to collect KYC documentation from your players. Sensitive player data is not stored on our servers, and we don’t provide an interface for players to upload their documentation.
Your dashboard gives you everything you need to run your casino business, including full reporting, complete player data, casino customization, and more. Check out the following screenshots of what your dashboard looks like: